Terms & Conditions of Hire

Costs listed are for a 3 day hire – Min order is £20 unless ordered alongside one of our buffets. All prices are subject to VAT at the standard rate.

Hire is for customer collection & return only (Collection & return days are Mon-Fri only). Please ensure you have suitable transportation to collect your items which, will be provided in large containers/crates.

If you are unfortunate enough to have a breakage or a loss whilst hiring from us, we would make a charge of the cost of the hire of that item x 5 to cover the cost of replacement.

A 20% washing fee will be applicable if items are returned dirty. If you wish to return the items to us un-washed, please select the ‘Washing Service’ on the order form. 20% will be added to the cost of your hire. Payment can be made by cash, cheque or bank transfer (bacs).

Payment MUST be received on or before collection and NO orders are secured until full payment has been received. To secure a preferred date or for orders over £100 we can secure your booking with a 50% deposit (non refundable).

A 25% (or £20 whichever is higher) returnable cash security deposit will be required at the time of collection and this will be refunded to you at the point of return when all items have been checked back in safely. Any missing, damaged or dirty items will be deducted out of this deposit.

All items will be checked in when you return them so please allow yourself time to wait for us to do this as we will only refund security deposits if all items have been checked back in safely. You are also welcome to count all items on collection to ensure you are taking the correct qty as any incorrect or missing items cannot be refunded once your order has been taken off our premises.

It is always advisable to call or email us to check that your required items will be available for the dates you need them before sending in your booking form.

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